Dumb customers experience thread

Started by high occupation, Aug 19, 2016, in Life Add to Reading List

  1. 83837477
    Posts: 23,084
    Likes: 48,321
    Joined: May 14, 2016

    83837477 Test Account

    Aug 19, 2016
    I could never let a customer walk over me or do some dumb s--- tbh, I'd just feel weak if I didn't say anything idk y.
     
    #21
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    Jun 16, 2025
  2. Lucy
    Posts: 28,738
    Likes: 62,057
    Joined: Nov 29, 2014

    Lucy #1

    Aug 19, 2016
    I used to work in IT support... I could write a book about this s---.

    1st story though. I'm at the office, setting up PCs and s---, get a call...
    WhaleWoman: my laptop has no internet and it did this morning. Is the server down or something?
    Me: server is fine. I'll just troubleshoot real quick - have you tried turning the laptop off and on?
    WhaleWoman: yes I tried that still not working.
    Me: have you tried connecting to the network manually?
    WhaleWoman: yes it just won't connect, but if I plug an Ethernet cable in it does
    (f--- me, her wifi switch is turned off on the laptop I bet)
    Me: ok check the sides of your laptop for the wifi switch, then make sure it's on and connect.
    WhaleWoman: Ive never touched that button and i beleive I'm looking at it and it's on but still nothing
    Me: ok I'll come have a look.

    Walk over to her office, pick up laptop, turn wi-fi switch on, connect to net work "here you go"
    WhaleWoman: b-b-b-b-but how did you fix it
    Me: your wi-fi switch was off, I just flicked it on.
    WhaleWoman: says some smug lol I think I'd know if that's what the problem was cause I checked. I think it's something else. Do you think you could have a look at this weird obscure program I used a week ago? I think it might.be malfunctioning the wifi
    Me: enjoy your day, send a support email if any more problems arise.
     
    Jun 16, 2025
  3. DeletedAccount
    Posts: 2,490
    Likes: 6,737
    Joined: Jul 20, 2011

    Aug 19, 2016
    sometimes I lie and say I don't speak Spanish, especially when they start off the conversation by yelling So I just give them a costumer service number where they can b---- to instead hehe
     
    Jun 16, 2025
  4. K9l
    Posts: 2,063
    Likes: 3,632
    Joined: Dec 14, 2015

    K9l Colder than a polar bear's toenails

    Aug 19, 2016
    dont work customer service ever
     
    Jun 16, 2025
  5. high occupation
    Posts: 39
    Likes: 71
    Joined: Aug 19, 2016
    Location: don't ask about me

    Aug 19, 2016
    :lmaooo: i couldn't work in IT support, s--- sounds like h---
     
    #25
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    Jun 16, 2025