McDonald's franchisees say the brand is in a 'deep depression' and 'facing its final days'

Started by Flacko, Oct 17, 2015, in Life Add to Reading List

  1. Flacko
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    Flacko Too Blessed To Be Humble

    Oct 17, 2015
    http://finance.yahoo.com/news/mcdonalds-franchisees-brand-deep-depression-160253843.html

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    (Flickr/yum9me)
    McDonald's franchisees believe the brand is in a "deep depression" and could be facing its "final days," according to a new survey.


    "We are in the throes of a deep depression, and nothing is changing," one franchisee wrote in response to the survey by Nomura analyst Mark Kalinowski. "Probably 30% of operators are insolvent."

    Another wrote, "The CEO is sowing the seeds of our demise. We are a quick-serve fast-food restaurant, not a fast casual like Five Guys or Chipotle. The system may be facing its final days."

    More than a dozen franchisees expressed frustration with McDonald's management, saying CEO Steve Easterbrook's turnaround plan — which includes initiatives like all-day breakfast and a shift to digital ordering kiosks — is a distraction from McDonald's core issues, like food quality and customer service.

    "The lack of consistent leadership from Oak Brook is frightening, we continue to jump from one failed initiative to another," one franchisee wrote.

    A second wrote, "I have been in this business since the early 1970s but have not seen us this leaderless in all my time."

    The company's reaction to their frustration, one franchisee claimed, is for operators to "get out of the system" and quit the business.

    Several Franchises complained about all-day breakfast , saying it has complicated kitchen operations and goes against Easterbrook's repeated promises to simplify the menu.

    "The system is very lost at the moment," one franchisee wrote. "Our menu boards are still bloated, and we are still trying to be too many things to too many people. ...Things are broken from the franchisee perspective."
    Franchisees also criticized the "Create Your Taste" program, which allows people to customize their burgers with premium ingredients.
    "They are throwing everything they can against the wall to see what will stick," one franchisee wrote.

    Kalinowski interviewed 29 US franchisees covering about 226 restaurants for the survey. McDonald's has more than 14,000 restaurants in the US. We reached out to McDonald's for comment and will update if we hear back.
    McDonald's is trying to revive business following seven straight quarters of same-store sales declines in the US.

    In addition to adding all-day breakfast and "Create Your Taste," McDonald's has also made some changes to its core menu items.

    The company started toasting its hamburger buns longer, made its beef patties slightly larger, and changed how the patties are seared.
    McDonald's has also announced plans to remove antibiotics from its chicken.
    There are at least a few franchisees who are on board with the changes.

    Among the myriad of negative responses to Kalinowski's survey, two franchisees expressed hopeful attitudes.
    "I think our leadership is headed in the right direction," one wrote. "It will take time."
    Another said, "The CEO seems to be doing OK so far!"
     
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  2. Oldboy
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    Oct 17, 2015
    but i love mac
     
    May 18, 2025
  3. Flacko
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    Flacko Too Blessed To Be Humble

    Oct 17, 2015
    Is it true you guys get home delivery?
     
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  4. Thy
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    Thy 000000

    Oct 17, 2015
    s--- now I'm hungry. f--- it, I'm ordering chinese.
     
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  5. Oldboy
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    Oct 17, 2015
    yea
     
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  6. shahidah
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    shahidah watch me work it JT

    Oct 17, 2015
    Good they only have One item on there I actually f--- with and that is the Chicken Clubhouse. And The McDonald's in my area s--- and there's too many of them....
     
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  7. Zep
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    Zep Certified Feminist

    Oct 17, 2015
    but what about the smartie mcflurrys :emoji_slight_frown:
     
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  8. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    Hot N Spicys and Chicken Nuggets doe
     
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  9. shahidah
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    shahidah watch me work it JT

    Oct 17, 2015

    Okay to hot N spicy, but I don't like how they make their nuggets

    :riwtf:
     
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  10. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    Ur trippin fam
     
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  11. shahidah
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    shahidah watch me work it JT

    Oct 17, 2015
    They take w.e is left from the Chicken....grind it up....and bake the bread around it...who knows wtf is ground up in there
     
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  12. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    Using every part of the animal is considered natural in many cultures.
     
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  13. Flacko
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    Flacko Too Blessed To Be Humble

    Oct 17, 2015
    Well it's not.
     
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  14. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    Very intolerant way of thinking broham
     
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  15. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    I get banned for making facetiously racist remarks but flat out saying entire cultures are wrong because you think it's abnormal is tolerated smh
     
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  16. Michael Myers
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    Michael Myers Moderator

    Oct 17, 2015
     
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  17. CSW
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    CSW Member 3461

    Oct 17, 2015
     
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  18. Flacko
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    Flacko Too Blessed To Be Humble

    Oct 17, 2015
    You gonna cri m8
     
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  19. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    :crying2:
     
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  20. CODEiNE DEMON
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    CODEiNE DEMON One foot stuck in the tarpit of my ways

    Oct 17, 2015
    But yes it does irk me a bit that casual race/culture superiority remarks are openly allowed but joking in any form is the biggest possible no no on the site
     
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